Privacy policy

Futurenetsolutions (“we”) respects your privacy. This policy explains what we collect when you visit futurenetsolutions.digital or enquire about dispute handling audits, and how we use that information.

Who we are

Futurenetsolutions operates from Metroplaza, Kwai Chung, Hong Kong. Contact audits@futurenetsolutions.digital or +852 2420 3881 for privacy questions.

Data we collect

When you submit the contact form we receive your name, email, service interest, and message. Server logs may record IP address, browser type, and pages visited. Cookie preferences may be stored locally in your browser under a brand-prefixed key.

How we use data

We use enquiry data to respond to your message, prepare proposals, and deliver contracted audit work. We use limited analytics cookies only if you accept optional cookies. We do not sell personal data.

Sharing

We may share data with service providers who host email or infrastructure under confidentiality obligations, or when required by Hong Kong law. Engagement materials may include client data only as authorised in a proposal.

Retention

Enquiry records are kept for up to 24 months unless a longer period is needed for an active engagement or legal obligation. Cookie preference storage remains until you clear site data.

Your choices

You may request access, correction, or deletion of personal data we hold about you, subject to legal limits. You may reject optional cookies without losing access to the site.

International transfers

If tools process data outside Hong Kong, we take reasonable steps to protect it consistent with this policy and applicable law.

Updates

We may update this policy and will revise the date above when material changes occur.