Chargeback Workflow Review
A focused audit of chargeback intake, representment drafting, and deadline tracking across your card and scheme rails.
From HK$28,000 · 2 weeks
Who it suits
Teams seeing rising chargeback ratios, missed representment windows, or unclear handoffs between support, risk, and finance.
What you receive
- Chargeback stage map from first notice to final adjustment
- Deadline calendar gaps and ownership holes
- Sample findings from won, lost, and abandoned cases
- Practical fixes for queue routing and representment quality
Format
Two-week review with document pulls and a findings workshop. Pricing is informational and confirmed in a written proposal before kickoff.